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Privacy Policy

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At Run Crew, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, register for our running club, and purchase merchandise, including but not limited to t-shirts, caps, and other products ("Products").

By using our website ("Site"), registering for the Run Crew club, or purchasing our Products, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policy, please do not use the Site or provide us with your personal information.

1. Information We Collect

We collect personal information that you provide directly to us when you use the Site. This includes information you provide when:

  • Registering for a membership

  • Making a purchase

  • Contacting us for customer support

  • Subscribing to our newsletter or updates

1.1. Personal Information

The types of personal information we may collect include:

  • Full name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (e.g., credit card details, billing address)

  • Date of birth (for certain events or age verification)

  • Gender (optional, for club participation or marketing purposes)

  • Any other information you provide to us directly

1.2. Non-Personal Information

We may also collect non-personal information, including:

  • Browser type and version

  • Device type and operating system

  • IP address

  • Referring URL (the page from which you arrived at our Site)

  • Pages visited on our Site

  • Information about how you interact with our Site (e.g., page views, clicks)

This information helps us understand how users engage with the Site and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage your membership: To process registrations, manage your membership, communicate event details, and offer you personalized experiences.

  • To process purchases: To process payments, fulfill orders, and ship Products.

  • To improve the Site and services: To understand user behavior, improve our Site design, and enhance the overall user experience.

  • To communicate with you: To send important updates, newsletters, promotional offers, or other marketing materials, if you have opted in to receive them.

  • To respond to inquiries or provide customer support: To address your questions, concerns, and feedback related to our products or services.

  • To ensure legal compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

We will only use your personal information in ways that are compatible with the purposes for which it was collected, as described in this Privacy Policy.

3. How We Protect Your Information

We take reasonable precautions to safeguard your personal information and ensure its security. This includes using encryption technologies for financial transactions and implementing security measures to protect against unauthorized access, alteration, or disclosure of personal data.

However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following third parties in certain circumstances:

4.1. Service Providers

We may share your personal information with third-party service providers who assist us in operating our business. These may include:

  • Payment processors (for order payments)

  • Shipping and fulfillment companies (for delivery of Products)

  • Email marketing platforms (for newsletters and promotions)

  • IT service providers and data hosting services

These service providers are authorized to use your personal information only to the extent necessary to perform their services and are obligated to maintain the confidentiality of your data.

4.2. Legal Compliance

We may disclose your personal information when required by law, to comply with legal obligations, or in response to a valid request by public authorities (e.g., a subpoena or government inquiry).

4.3. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction. We will notify you before your personal information is transferred or becomes subject to a different privacy policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site and collect information about how you interact with our content. Cookies are small data files placed on your device when you visit the Site.

5.1. Types of Cookies We Use

  • Essential Cookies: These are necessary for the operation of the Site (e.g., for logging in or making purchases).

  • Performance Cookies: These collect information about how visitors interact with the Site, such as which pages are visited most often.

  • Functional Cookies: These allow the Site to remember your preferences, such as language or region.

  • Advertising Cookies: These are used to deliver relevant ads to you based on your interests.

You can control or delete cookies by adjusting your browser settings, but doing so may affect the functionality of the Site.

6. Your Rights and Choices

You have the right to:

  • Access your personal information: You can request a copy of the personal information we hold about you.

  • Update or correct your personal information: You can update your account information at any time by logging into your account or contacting us.

  • Delete your account or data: You can request to have your account deactivated or your personal data deleted, subject to legal retention requirements.

  • Opt out of marketing communications: If you no longer wish to receive marketing emails from us, you can unsubscribe by following the instructions in the email or by contacting us directly.

If you wish to exercise any of these rights, please contact us using the information provided in the Contact Information section below.

7. Third-Party Links

The Site may contain links to third-party websites, such as partners or social media sites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete such information. If you believe we have collected personal information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

Run Crew reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Run Crew
Email: runcrewclub@gmail.com

instagram: runcrew.in

Thank you for trusting Run Crew with your personal information. We are committed to keeping your data secure and providing a safe and enjoyable experience on our Site.

This Privacy Policy was last updated on 7th January 2025

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